Sandra tried to explain the problem she was having, but her manager, Tabitha, kept interrupting her. Finally, in frustration, Sandra returned to her workstation, even though Tabitha never did grasp the key points that Sandra was attempting to communicate. This lack of communication is an example of
A) perceptual bias.
B) decoding problems.
C) intrapersonal communication.
D) groupthink.
E) stereotyping.

Question

Quizplus · Accepted Answer

The problem in this scenario is a decoding problem, as Tabitha was unable to receive and understand the message Sandra was trying to convey due to her interrupting. Perceptual bias, intrapersonal communication, groupthink, and stereotyping do not accurately describe the issue presented.

Sandra Tried to Explain the Problem She Was Having, but Her