"Kris, how are you handling the grapevine in your department? I'm sure that you and your employees are hearing the same disturbing rumors that we are hearing. My department is spending too much time exchanging gossip, and morale is very low," said Mike. Kris replied, "I strive to manage the grapevine. If I hear a story that might get out of hand, I talk to the ________ involved. I prevent rumors by dispelling ________. Finally, I ________ rumors once they have started."
A) rumormongers; uncertainties; propagate
B) key people; rumormongers; deny
C) key people; truth; neutralize
D) key people; uncertainties; neutralize
E) rumormongers; troublemakers; deny

Question

Quizplus · Accepted Answer

Kris's strategy involves talking to the key people involved to manage the situation directly, dispelling uncertainties to prevent rumors by clarifying any doubts or misinformation, and neutralizing rumors once they have started to stop their spread and minimize their impact.

"Kris, How Are You Handling the Grapevine in Your Department