The six sigma approach is based on a(n) ________ that contribute(s) to customer satisfaction.
A) statistical analysis
B) budgetary control
C) strategic vision
D) management audits
E) increased customer base

Question

Quizplus · Accepted Answer

The six sigma approach is centered around statistical analysis to identify and eliminate defects in a process. This ultimately leads to improving customer satisfaction by reducing variability and providing high-quality products or services.

The Six Sigma Approach Is Based on A(n) ________ That