"We have rapidly grown into a top-tier provider of environmental services worldwide, and our clients expect us to employ top-tier talent and use top-tier technology tools," said Leo Dischinger, Chief Technology Officer. "Therefore, over the next two years, our company is going to invest in top-tier technology tools. But we first have to understand what we currently use in our worldwide offices-that is, determine which technologies the company most depends upon." The first step that Leo is describing is
A) a benchmarking study.
B) a gap analysis.
C) a SWOT analysis.
D) a technology audit.
E) an environmental scanning effort.

Question

Quizplus · Accepted Answer

The first step that Leo is describing is a technology audit, which involves evaluating and analyzing the current technology infrastructure and systems used by the company in its worldwide offices. This will help the company understand its technology capabilities, identify areas that need improvement, and determine which technologies the company most depends upon. A benchmarking study, gap analysis, SWOT analysis, and environmental scanning effort may also be useful in a technology audit, but they do not fully capture the scope of what Leo is describing as the first step.

"We Have Rapidly Grown into a Top-Tier Provider of Environmental