A good listener will always state her own judgment of the situation so the other person knows where she stands on the issue.
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Q1: Even if you give accurate advice to
Q2: Accurate analysis of a problem may arouse
Q3: According to the text, the most helpful
Q5: We spend more time listening than in
Q6: Selective listening is a reasonable thing to
Q7: Because prompting involves using silences, it is
Q8: It's impossible to listen effectively all of
Q9: Questioning and paraphrasing are both forms of
Q10: According to research, most listeners retain 70
Q11: Prompting is a more passive listening style
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