A drive-through system at a fast food restaurant where the first facility takes the order,the second takes the money,and the third provides the food is an example of
A) single-channel, single-phase arrangement.
B) single-channel, multiple-phase arrangement.
C) multiple-channel, single-phase arrangement.
D) multiple-channel, multiple-phase arrangement.

Question

Quizplus · Accepted Answer

This is a single-channel system as the customer is going through only one drive-through lane. However, it is a multiple-phase arrangement as there are three different facilities handling different tasks in sequence.

A Drive-Through System at a Fast Food Restaurant Where the First