Which of the following statements is best?
A) Operations management refers primarily to manufacturing.
B) Productivity in the service sector has kept pace with the manufacturing sector.
C) Operations managers have little interaction with other functional areas.
D) Global competition is putting additional pressures on operations managers.

Question

Quizplus · Accepted Answer

Global competition is affecting all industries, including operations management. The statement that operations management primarily refers to manufacturing is outdated, as operations management is now prevalent in both service and manufacturing sectors. The statement that productivity in the service sector has kept pace with the manufacturing sector may be true, but it is not necessarily the best statement to choose as the other options provide more relevant information about the role of operations management. Finally, operations managers often work closely with other functional areas, including finance, marketing, and human resources, so the statement that there is little interaction with other functions is inaccurate.

Which of the Following Statements Is Best