Wanting to please the customer but being unable to do so is known as role conflict.

Name: Wanting to please the customer but being unable to do so is known as role conflict.
Brand: Quizplus
Rating: 4.9 (37 reviews)

Question

Quizplus · Accepted Answer

Role conflict occurs when a person wants to fulfill the expectations of one role but is prevented by different demands of another role. In this case, the individual may want to please the customer as part of their job role but may be unable to do so due to company policies or limitations.

Wanting to Please the Customer but Being Unable to Do