Who documented the ways workers learn to feel and then display socially acceptable emotions at work?
A) Albert Bandura
B) Arlie Hochshchild
C) Barrie Thorne
D) Annette Lareau

Question

Quizplus · Accepted Answer

Arlie Hochschild documented the ways workers learn to feel and then display socially acceptable emotions at work in her book "The Managed Heart: Commercialization of Human Feeling" published in 1983.

Who Documented the Ways Workers Learn to Feel and Then