In research by John Meyer and Brian Rowan, what aspects of a bureaucracy were often found to be ceremonial or ritual, serving mainly to justify the way things are really done?
A) formal procedures
B) informal procedures
C) the work of low-level employees
D) office gossip

Question

Quizplus · Accepted Answer

In the research by John Meyer and Brian Rowan, formal procedures were often found to be ceremonial or ritualistic and served mainly to justify the way things are really done.

In Research by John Meyer and Brian Rowan, What Aspects