The average outgoing quality (AOQ) is:
A) the average number of good units produced per hour.
B) the expected proportion of defects a sampling plan will allow.
C) the level of quality desired by the customer.
D) the worst level of quality tolerated by the consumer.

Question

Quizplus · Accepted Answer

The average outgoing quality (AOQ) refers to the quality level of a product or service when inspected using a sampling plan. It is the expected proportion of defects that a sampling plan will allow, meaning how many defective products are acceptable based on the chosen sampling plan. Therefore, the best choice is B. A is incorrect because it refers to the productivity rate, not the quality level. C and D are incorrect because they refer to the customer's perception of quality, not the actual quality level.

The Average Outgoing Quality (AOQ) Is