All of the following are characteristics of total quality management except ________. A) empowerment of employees B) concern for continual improvement C) intense focus on the competition D) improvement in the quality of everything the organization does

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Total quality management emphasizes continuous improvement, empowerment of employees, and a focus on improving quality in all aspects of the organization's processes and products. However, it does not place an intense focus on the competition. Instead, it prioritizes meeting the needs and expectations of customers.

All of the Following Are Characteristics of Total Quality Management