Sales _____________ is a customer-oriented approach that uses truthful, non-manipulative tactics to satisfy the long-term needs of both the customer and the selling firm.
A) Dialogue
B) Pitching
C) Communication
D) Professionalism
E) Engagement

Question

Quizplus · Accepted Answer

Sales professionalism is a customer-oriented approach that focuses on building long-term relationships with clients based on trust, honesty, and a deep understanding of their needs. Professional salespeople use non-manipulative tactics to help customers find the best solutions to their problems, rather than attempting to push products or services that don't meet their needs. This approach helps build customer loyalty and can lead to repeat business and positive word-of-mouth referrals.

Sales _____________ Is a Customer-Oriented Approach That Uses Truthful, Non-Manipulative