The unit is shifting from primary nursing to a team model in an effort to contain costs.Staff members are angry and ask for a meeting to discuss the change.After hearing their concerns related to reduction in professional autonomy and care quality,you do the following:
A) Acknowledge the loss.
B) Explain the reasons for change,emphasizing the need to reduce costs.
C) Repeat the information several times,giving detailed budget overviews.
D) Adjourn the meeting and provide explanation through e-mail.
Correct Answer:
Verified
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