Mrs.Gordon,aged 68,was hospitalized after a stroke.The speech therapist recommended that oral feeding be stopped because of her dysphagia.During visiting hours,Mr.Gordon fed his wife some noodles.The nurse noticed this and stopped Mr.Gordon from feeding his wife,telling him it was the doctor's decision.An hour later,the nurse returned and found Mr.Gordon feeding his wife again.The nurse tried to stop him again.Mr.Gordon refused and claimed that the clinical staff was trying to starve his wife; he also threatened to get violent with the nurse.The nurse decided to walk away and documented the event in Mrs.Gordon's chart.According to Thomas's (1992)four stages of conflict,in which stage could the nurse have been more effective?
A) Frustration.
B) Conceptualizing.
C) Action.
D) Outcomes.

Question

Quizplus · Accepted Answer

The nurse could have been more effective in the action stage. This is the stage where the nurse needs to take action to resolve the conflict. In this case, the nurse could have informed the doctor of Mr.Gordon's behavior and asked for their intervention in explaining the rationale behind the recommendation to stop oral feeding. Instead of walking away, the nurse could have tried to de-escalate the situation and find a solution that prioritizes the patient's safety and well-being.

MrsGordon,aged 68,was Hospitalized After a Stroke