A nurse manager understands that the second step in handling an employee with a disciplinary problem is to document the incident.Which of the following is best for documentation of personnel problems?
A) Use of the performance appraisal on an annual basis.
B) Notes made immediately after an incident that include a description of the incident,actions taken,plans,and follow-up.
C) A tally sheet of medication errors and other specific problems that will be used at annual review.
D) Copies of reports,placed in the employee's file,of all unusual occurrences involving the employee.

Question

Quizplus · Accepted Answer

Notes made immediately after an incident that include a description of the incident, actions taken, plans, and follow-up are best for documentation of personnel problems. This provides a timely, detailed and accurate record of the incident for future reference. The performance appraisal is not specific to documenting disciplinary problems, a tally sheet may not provide enough detail, and copies of reports may not be timely or comprehensive enough.

A Nurse Manager Understands That the Second Step in Handling