Aishwarya is involved in intervening when a patient attempts to harm herself on the unit.During the interaction,the patient slaps Aishwarya across the face.It is important that the head nurse:
A) Offer Aishwarya immediate education and training in self-defence.
B) Assist with follow-up documentation and offer access to counselling.
C) Provide access to a lawyer.
D) Encourage Aishwarya to perceive the incident as a normal part of care.

Question

Quizplus · Accepted Answer

It is important for the head nurse to assist with follow-up documentation and offer access to counselling for Aishwarya. Being a victim of violence can be traumatic and it is important for Aishwarya to receive support to process the incident and prevent it from affecting her work or personal life negatively. While offering education and training in self-defence may be helpful, it is not necessarily the appropriate immediate response in this situation. Providing access to a lawyer is also not necessary in this case as the patient did not intend to harm Aishwarya and was likely acting out due to mental health issues. Encouraging Aishwarya to perceive the incident as a normal part of care is not an appropriate response as violence towards staff members should never be tolerated or accepted as part of the job.

Aishwarya Is Involved in Intervening When a Patient Attempts to Harm