Conflicts of all kinds are destructive and should not be allowed to persist in a work environment.
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Q4: An excellent way to build one's assertiveness
Q5: Because many companies have organized workers into
Q6: Using a moderately aggressive,moderately cooperative style may
Q7: Using phrases such as "Would you mind
Q8: The more crucial the conversation the more
Q10: A lose/lose conflict management strategy requires both
Q11: In general,the fewer alternatives you present,the better
Q12: Compromising is a key component of the
Q13: Mediation indicates that both sides of the
Q14: Conflict is necessary for effective problem solving
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