Emotions that are organisationally required and considered appropriate in a given job are termed ________ emotions.
A)felt
B)exposed
C)conditional
D)displayed

Question

Quizplus · Accepted Answer

Emotions that are considered appropriate and required in a given job are known as displayed emotions. These emotions are often expected by employers and customers and are not necessarily genuine but rather a performance. Employees may need to modify their natural emotions to comply with organizational policies and social norms when working in customer service or other high touch jobs.

Emotions That Are Organisationally Required and Considered Appropriate in a Given