Which of the following is true of managers' influence on and control over job characteristics and the characteristics of the people in an organization?
A) Managers can influence or control both job characteristics and the basic characteristics of people.
B) Managers can influence or control job characteristics, but they usually cannot control the basic characteristics of people.
C) Managers can influence or control the basic characteristics of people, but they usually cannot control job characteristics.
D) Managers can neither influence or control job characteristics nor can they control the basic characteristics of people.

Question

Quizplus · Accepted Answer

Managers have authority to design and allocate tasks, skills required for jobs, and work environment, which leads to control over job characteristics. However, managers usually cannot control the basic characteristics of people, such as personality traits or natural abilities. Although managers may have some influence on the behavior or attitudes of employees, they cannot completely control these aspects.

Which of the Following Is True of Managers' Influence on and Control