Which of the following is true of performance standards?
A) Performance standards must be based only on qualitative criteria.
B) Performance standards should be established while the work is being performed.
C) Performance standards must be based only on quantitative criteria.
D) Performance standards should be established before the work is performed.

Question

Quizplus · Accepted Answer

Performance standards should be established before the work is performed so that employees know what is expected of them from the beginning. This also allows for clear communication and understanding of the expectations and goals that need to be met. There is no requirement that performance standards be based solely on quantitative or qualitative criteria; both can be used depending on the situation and job performance requirements.

Which of the Following Is True of Performance Standards