When interviewing someone during a root cause analysis where culpability may be an issue, the team should:
A) Interview the person first
B) Interview the person last
C) Order of interview is not important
D) Defer the interview to the Human Resources Department

Question

Quizplus · Accepted Answer

Interviewing the person last allows the team to gather all relevant information before hearing the individual's perspective. This prevents the team from introducing biases or assumptions that could affect the investigation. Additionally, if individual culpability is a concern, it can help to prevent defensive or evasive behavior from the individual during subsequent interviews.

When Interviewing Someone During a Root Cause Analysis Where Culpability