The Information Technology department intends to change the process that all employees are now required to log onto the system each day with a password. What type of change management process should they use to introduce the change?
A) Process Change Management
B) Organizational Change Management
C) Emergency Change
D) Change Agent

Question

Quizplus · Accepted Answer

The change being introduced is a change in the organization's policy of accessing the system. Therefore, an organizational change management process should be used to ensure that the employees are aware of the change and are equipped with the necessary skills to adapt to the new process. A process change management process would be more appropriate if the change were to occur within an existing process or procedure. Emergency change would be used for urgent changes, and a change agent would be a person or group responsible for facilitating the change management process.

The Information Technology Department Intends to Change the Process That