Lauren hates it when Eric leaves the cap off the toothpaste.She has told him over and over again that it really bothers her that he is a slob.Lauren could deal better with this conflict by remembering to
A) make communication honest and open.
B) help him save face by noting that he is probably too busy to pay attention to such a small thing.
C) use specific behaviors to describe what he is doing,rather than make general statements about his personality.
D) be more assertive.

Question

Quizplus · Accepted Answer

Using specific behaviors to describe Eric's actions, rather than making general statements about his personality, can help Lauren avoid blaming and accusing him. Instead, she can simply state what he is doing that bothers her, and ask him if he is willing to change that behavior. This approach can make it easier for Eric to listen and respond positively, rather than becoming defensive or feeling attacked.

Lauren Hates It When Eric Leaves the Cap Off the Toothpaste.She