_____ components can provide automated responses to sales inquiries,online order processing,and inventory tracking.
A) Just-in-time (JIT)
B) Customer relationship management (CRM)
C) Automatic teller machine (ATM)
D) Total cost of ownership (TCO)

Question

Quizplus · Accepted Answer

Customer relationship management (CRM) components are specifically designed to manage interactions between a company and its customers, including automated responses to sales inquiries and online order processing. These components can also track inventory levels and provide insights into customer behavior, allowing companies to make informed decisions about their sales and marketing strategies. Just-in-time (JIT) components are typically associated with supply chain management and inventory control, while automatic teller machines (ATMs) are used for banking transactions. Total cost of ownership (TCO) is a financial calculation used to estimate the total cost of a product or service over its lifetime, and is not directly related to customer interactions or automated responses.

_____ Components Can Provide Automated Responses to Sales Inquiries,online Order