A _____ is a centralized resource staffed by IT professionals who provide users with the support they need to do their jobs.
A) help desk
B) white spot
C) maintenance software module
D) utility point
Correct Answer:
Verified
Q31: When a maintenance release methodology is used,all
Q32: Perfective maintenance _.
A) adds enhancements to an
Q33: The systems support and _ phase begins
Q34: Using a release methodology reduces the documentation
Q35: _ costs include expenses for items such
Q37: A patch is a specially written software
Q38: An incremental backup only includes recent files
Q39: When network traffic is encrypted,it is invisible
Q40: If significant changes take place in an
Q41: In a typical system,the initial version of
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