The nurse manager should be most careful not to hold preconceived beliefs when listening to which person?
A) The hospital administrator discussing next year's budget
B) A staff nurse the manager has worked with for 25 years
C) A newly licensed nurse who is hesitant to address the manager
D) A physician discussing prognosis with the client and family

Question

Quizplus · Accepted Answer

1. The manager will probably pay close attention to the hospital administrator because of the position.
2. When there is a long-term relationship, the listener sometimes thinks they know what the other person is going to say. Careful listening is necessary in these situations.
3. The manager would be attuned to someone who is new to the organization and who might be hesitant to speak. This is not a common situation in which the manager would have preconceived beliefs.
4. The nurse manager will likely to listen very closely to this conversation without preconceived beliefs.

The Nurse Manager Should Be Most Careful Not to Hold