The nurse has been concentrating on improving personal communication skills. Which option represents the final step in this nurse's work to improve communication?
A) Think about the goals of the communication.
B) Develop an appropriate and thoughtful response.
C) Decide how to say what you want conveyed.
D) Ensure the communication is understood.

Question

Quizplus · Accepted Answer

1. Thinking about the goals is assessment.
2. Developing an appropriate response is an implementation.
3. Deciding how to say what you want conveyed or how to deliver your response is an implementation or plan.
4. Ensuring all parties understand the communication is the last step as it involves evaluation.

The Nurse Has Been Concentrating on Improving Personal Communication Skills