The nurse manager tries to resolve conflict between two RNs. Which actions should the manager take first?
A) Allow the nurses to work out the problem.
B) Ignore the issue.
C) Use active listening with each nurse.
D) Meet with each nurse separately.
E) Bring the nurses together and ask them to explain the problem.

Question

Quizplus · Accepted Answer

1. The actions that should be initiated first are meeting with each nurse separately and using active listening.
2. The actions that should be initiated first are meeting with each nurse separately and using active listening.
3. The actions that should be initiated first are meeting with each nurse separately and using active listening.
4. The actions that should be initiated first are meeting with each nurse separately and using active listening.
5. The actions that should be initiated first are meeting with each nurse separately and using active listening.

The Nurse Manager Tries to Resolve Conflict Between Two RNs