A proposed change in a healthcare organization is controversial and will require cooperation from all parties involved. Which change strategy should the change agent use?
A) Empirical-rational
B) Normative-reeducative
C) Power-coercive
D) Empirical-reeducative

Question

Quizplus · Accepted Answer

1. Empirical-rational strategy is used when little resistance to the proposed change is expected.
2. Normative-reeducative strategy uses collaboration as its primary decision-making technique. It is most likely to result in the greatest number of people being happy with the decisions made.
3. Power-coercive strategy is the least likely to result in everyone agreeing with the change.
4. This is not one of the change strategies.

A Proposed Change in a Healthcare Organization Is Controversial and Will