Which of the Following Is a Reason for the Higher

Which of the following is a reason for the higher barrier to imitation for a company's that possesses rare and valuable process knowledge?

A) Process knowledge is often hidden from view within the firm and socially complex.
B) In most companies, employees have a complete understanding and direct access to the process knowledge of the firm.
C) Individuals hired by rival firms are able to provide a complete picture of a company's process knowledge due to their overall knowledge base.
D) By making small changes to the way a firm operates, implementation of a rival firm's process knowledge is relatively easy to achieve.
E) Rival organization's employees who possess the power and influence to implement change are often driven to appropriate another firm's process knowledge.