Creating Consumer Value and Differentiating Product Offerings Is a Result
Creating consumer value and differentiating product offerings is a result of the pursuit of efficiency, quality, innovation, and customer responsiveness through the completion of value-chain activities.
The importance of reliability in building competitive advantage has increased dramatically over the past several decades.
Nene works in a factory where she picks crab meat from crabs. She is paid per day based upon the number of pounds of crab meat that she picks. Nene's daily number of pounds of crab meat can be referred to as her productivity.
In the fashion industry, the time required to take a new product from design inception to placement in a retail store is known as customer response time.