Service ________ means that a firm cannot store its services.
A) intangibility
B) perishability
C) inseparability
D) variability
E) personalization

Question

Quizplus · Accepted Answer

Perishability means that services cannot be stored or saved for future use. They must be delivered and consumed in the moment they are produced. This makes it challenging for firms to manage inventory and capacity effectively.

Service ________ Means That a Firm Cannot Store Its Services