To an operations manager,the "key customer" is:
A)The person who buys a product.
B)The person who has the greatest impact on design,sales,and growth opportunities for the product.
C)The Echelon 1 customer.
D)The person who uses the product.

Question

Quizplus · Accepted Answer

The "key customer" for an operations manager is not just the person who buys the product, but rather the person who has the greatest impact on design, sales, and growth opportunities for the product. This could include someone who influences the buying decisions of others or provides important feedback on product performance. In other words, the key customer is the person who can help drive the success of the product and the company overall.

To an Operations Manager,the "Key Customer" Is