In process improvement projects,why should we focus our efforts on those processes that consume the most resources (e.g.,labor,space,capital,etc.)?
A)Because those are the processes most visible to the customer
B)Because those are the processes that use our firm's core capabilities
C)Because that is where we get "the most bang for our buck."
D)All of these

Question

Quizplus · Accepted Answer

Focusing efforts on processes that consume the most resources will result in the greatest impact on overall efficiency and cost savings. This is where we get the most benefit for our investment in process improvement. While the other options may also be true in some cases, they are not the primary reason for focusing on resource-intensive processes.

In Process Improvement Projects,why Should We Focus Our Efforts on Those