S&OP has both "hard" and "soft" benefits.Which of the following is not considered a "soft" benefit of S&OP?
A)Greater accountability for results
B)Enhanced teamwork at both the executive and operating levels
C)Better decisions with less effort
D)Higher sales and enhanced quality

Question

Quizplus · Accepted Answer

Higher sales and enhanced quality are considered "hard" benefits of S&OP because they have a direct and quantifiable impact on the financial performance of the company. The other options, greater accountability, enhanced teamwork, and better decisions, are considered "soft" benefits because they are more intangible and not easily quantifiable.

S&OP Has Both "Hard" and "Soft" Benefits