While interest has traditionally focused more on the overall length of the OTC cycle,recent attention has been centered on
A) customer segmentation.
B) the use of the ABC process.
C) the use of the SCOR process.
D) variability or consistency within this process.

Question

Quizplus · Accepted Answer

Recent attention has shifted towards variability or consistency within the OTC (Order-to-Cash) process, rather than just its overall length. This is because inconsistent processes can lead to errors, delays, and increased costs in the supply chain. Therefore, companies are increasingly focused on improving process reliability and reducing variability within the OTC cycle.

While Interest Has Traditionally Focused More on the Overall Length