Gauging customer discontent for an airline by looking for patterns between unfavorable mentions on Twitter (a potentially large dataset) and on-time traffic departures would likely be an example of what type of data analysis?
A) Linear regression
B) Data mining
C) Outlier detection
D) Scorecard

Question

Quizplus · Accepted Answer

This is an example of data mining, where a large dataset (Twitter mentions) is analyzed in search of patterns and insights. Linear regression would require a more specific numerical relationship between variables, outlier detection would focus on identifying anomalies within a dataset, and scorecards typically involve tracking performance against predetermined metrics.

Gauging Customer Discontent for an Airline by Looking for Patterns