The "grapevine" spreads information (with varying degrees of accuracy) much faster than do official channels of communication, which tend to be slow and unresponsive. Within a bureaucracy, the "grapevine" is an example of __________.
A) impersonality
B) informal structure
C) rules and regulations
D) hierarchy of authority

Question

Quizplus · Accepted Answer

The grapevine is an informal network of communication that arises within an organization. It is not an official channel of communication but rather a spontaneous and unplanned means of transmitting information. Therefore, it is an example of informal structure within a bureaucracy.

The "Grapevine" Spreads Information (With Varying Degrees of Accuracy) Much