While experiencing verbal online aggression,which of the following would you NOT use to competently manage it?
A) Try to use "We" or "I" language.
B) Remember to use "You" language.
C) Save a draft first.
D) Review and revise before finally sending the message.
E) Make sure your message is honest,informative,and clear.

Question

Quizplus · Accepted Answer

Using "You" language can escalate the aggression and make the situation worse. It is better to use "We" or "I" language to diffuse the situation and focus on the problem rather than attacking the person.

While Experiencing Verbal Online Aggression,which of the Following Would You