If your friend Sheila is a very animated communicator and active listener,when she listens to you give a recounting of your day she often responds with nonverbal and verbal cues including "ah-ha," "yes," and "okay." What listening strategy is Sheila using?
A) feedback
B) empathizing
C) backchannel cues
D) paraphrasing
E) multitasking

Question

Quizplus · Accepted Answer

Sheila is using backchannel cues, which are nonverbal and verbal responses that signal to the speaker that the listener is paying attention and understanding the message. The cues "ah-ha," "yes," and "okay" serve as feedback to the speaker that Sheila is actively listening and responding to their message.

If Your Friend Sheila Is a Very Animated Communicator and Active