When Robert Keening became president of Snow Bird Airlines he began brainstorming with groups of employees to get their opinions on how to turn around the airline's declining sales, which he had determined were due to increased competition. These meetings with employees represent which part of the decision-making process?
A) implementing a solution
B) trying to reach consensus
C) identifying the problem
D) generating alternatives

Question

Quizplus · Accepted Answer

Brainstorming with groups of employees to gather opinions represents the generating alternatives stage of the decision-making process, as they are attempting to come up with potential solutions to the identified problem of declining sales due to increased competition.

When Robert Keening Became President of Snow Bird Airlines He