What customer service standards often separate the winners from the losers in today's competitive business environment?
A) responsiveness and data security
B) innovation and technology
C) responsiveness and innovation
D) innovation and data security

Question

Quizplus · Accepted Answer

Responsiveness, or how quickly and efficiently a business can handle customer inquiries and issues, is crucial in today's fast-paced business environment where customers expect immediate responses. Innovation is also important, as businesses that are able to offer unique and creative solutions to customer needs are more likely to stand out from their competitors. While data security and technology are important factors, they may not necessarily separate the winners from the losers in terms of customer service.

What Customer Service Standards Often Separate the Winners from the Losers