Dr.Kwan,a professor at a local university,has been working with the union leaders and management at Empire Corporation to help the two sides resolve differences over desired wage levels for a new contract.First,he met with each side privately to determine any common ground for agreement.For the past week,he has worked with representatives from each side to promote communication and compromise at the bargaining table.Dr.Kwan is an):
A)arbitrator.
B)mediator.
C)fact finder.
D)shop steward.

Question

Quizplus · Accepted Answer

Dr. Kwan's role in promoting communication and compromise between the union leaders and management suggests that he is acting as a mediator. An arbitrator, on the other hand, would typically have the power to make a binding decision on the wage levels, whereas the fact finder's job is to investigate and evaluate a particular issue for later use in negotiations. Shop stewards, meanwhile, represent and advocate for union members' interests within the workplace rather than in collective bargaining negotiations.

DrKwan,a Professor at a Local University,has Been Working with the Union