Kapcom Telecom wants to implement an on-the-job training program for the sales staff who are unaware of the technical aspects of the firm's products. The lack of technical knowledge among its sales staff is harming the company's prospects of securing lucrative contracts. Although Kapcom's IT team is well versed in various technologies, it is not well suited to handle a training program. However, the best IT trainers in the industry cost more than Kapcom can afford to spend on the training program. This scenario illustrates
A) simulation.
B) social support.
C) situational constraints.
D) psychological mindedness.
E) experiential conflicts.

Question

Quizplus · Accepted Answer

The scenario highlights situational constraints, as the company wants to implement a training program but is unable to afford the best IT trainers in the industry. This is a hindrance to the company's progress and its ability to secure lucrative contracts.

Kapcom Telecom Wants to Implement an On-The-Job Training Program for the Sales