In which condition is it an advantage when group incentives encourage competition between groups of employees?
A) when concern for costs obscures customer service
B) when groups try to outdo one another in satisfying customers
C) when competition replaces cooperation to meet company goals
D) when competition for sales obscures the importance of ethical behavior
E) when performance goals consider only one objective, such as sales growth

Question

Quizplus · Accepted Answer

Group incentives that encourage competition between groups of employees can be advantageous when the competition is focused on satisfying customers in a better way, resulting in improved customer service. This can help in achieving superior business performance and can be beneficial for the organization.

In Which Condition Is It an Advantage When Group Incentives