In the context of the five levels of performance excellence, which of the following is most likely true of a competent manager (Level 3)?
A) He or she organizes people and resources toward the effective and efficient pursuit of predetermined objectives.
B) He or she makes productive contributions through talent, knowledge, skills, and good work habits.
C) He or she stimulates group to high performance standards.
D) He or she contributes to the achievement of group objectives.

Question

Quizplus · Accepted Answer

A competent manager at Level 3 is someone who is able to effectively organize people and resources towards achieving predetermined objectives. While options B, C, and D are all important qualities of a competent manager, they pertain more to higher levels of performance excellence (Levels 4 and 5). At Level 3, the focus is on the manager's ability to establish and maintain a basic level of organizational effectiveness.

In the Context of the Five Levels of Performance Excellence