One of the major shortcomings of organizational charts is that they do not recognize the role of _____ when they depict authority relationships by placing one box higher than another and define role functions by placing titles in those boxes.
A)horizontal communication
B)upward communication
C) downward communication
D) external communication

Question

Quizplus · Accepted Answer

Organizational charts do not recognize the role of horizontal communication, which is communication that occurs between people who are at the same level in the organization. While the chart may show who reports to whom, it does not reflect the collaboration and coordination that occurs between peers.

One of the Major Shortcomings of Organizational Charts Is That