Identify a true statement about channel selection.
A)If a message is straightforward and informative, a technological communication channel is inappropriate.
B)Before choosing a communication channel, it should be determined whether a permanent record of a message is needed or if a temporary form would suffice.
C) An electronic communication tool is appropriate for communicating bad-news messages in sensitive situations.
D) Personal interaction cannot replace written communication, printed or online, which is essential in today's team-based work environments.

Question

Quizplus · Accepted Answer

It is important to determine whether a permanent record is needed or not before choosing a communication channel. This helps in selecting the most appropriate channel for the message.

Identify a True Statement About Channel Selection