You have received a request for credit from a company called InfoSearch for online databases available from your company. You are a vendor for information databases, and subscribers to your services may contract for 12-month access to this information. You offer various service packages that provide access to specific databases. InfoSearch wants the Standard Package that allows access to a selection of your company's available databases. The extension of credit will allow InfoSearch to order additional levels of service as needed and pay for them on a monthly basis.
Required: Write a letter stating that credit is granted to Andrea Schmidt at InfoSearch.
The body of the message should be written deductively, beginning with the extension of credit and the reason for the credit approval.
Introduce the credit terms for the annual subscription to the Standard Package. Present resale to remind InfoSearch of the wealth of information available through your online databases. Include a positive statement of a new database that will soon be available to subscribers to the Standard Package.
End the letter with a positive, forward-looking idea of an on-going business relationship.
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